Heliotrope Hotel

ACCESSIBILITY

ACCESSIBILITY

Our Commitment to Usability

Heliotrope Hotel is committed to furthering the accessibility and usability of its website, https://www.heliotropehotel.com. Heliotrope will be using the relevant portions of the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA ("WCAG 2.0 AA") to guide its compliance. The relevant portions of WCAG 2.0 AA will serve as our primary web accessibility standard, though other standards may also be used to provide accessibility to the extent required by the Americans with Disabilities Act ("ADA"). Our website will be tested on a periodic basis in accordance with these standards in an effort to ensure accessibility. Some of the testing methods used may include assistive technology such as screen readers and screen magnifiers.

Please be aware that our efforts are ongoing. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage on https://www.heliotropehotel.com or any of our other destination websites, please contact us at booking@heliotropehotel.com. If you encounter an accessibility issue, please be sure to specify the particular web page in your email, and we will make all reasonable efforts to make that page accessible for you. If you prefer to call someone to address your concerns, please reach out to us at 360.201.2914.

Heliotrope On-Site Facilities

Public Spaces

  • Open reception area for wheelchair accessibility

  • Parking spots offered with sufficient width for an individual with a wheelchair to embark and disembark

  • Registered guide dogs and service dogs are welcome at Heliotrope Hotel

  • Heliotrope Hotel is a single/ground-level building with no stairs*

  • Bellman assistance is available

  • Team members will read printed/visual information to guests who are blind or have low vision

Non-Accessible Features*:

  • There is a small 6-inch step to enter each guestroom

  • There is a small 6-inch lifted door frame to enter each guestroom

Please feel free to contact the hotel directly at booking@heliotropehotel.com for additional details or specific questions on our website and hotel accessibility.